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iHeartMedia CEOs You Should Know - Brian Lobley

iHeartMedia’s CEOs You Should Know Featuring tango CEO Brian Lobley

Podcast

Brian Lobley Chief Executive Officer of tango | CEO's You Should Know


Our CEO, Brian Lobley, joined iHeartMedia’s CEOs You Should Know podcast to share how tango is reshaping home health care for Medicare Advantage plans and the members they serve.

In the conversation, Brian discusses:
• Why access to home-based care remains one of healthcare’s biggest unsolved challenges
• How tango’s home-first, value-based model gets patients home faster—and keeps them there
• How aligning incentives between plans and providers expands access
• Why episode-focused, value-based care is the most practical path forward for post-acute transformation

We’re proud to see Brian and tango recognized as leaders in value-based post-acute care and even more proud of the impact our team and provider partners create every day.


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Pennsylvania insurer partners with tango to grow home health access for MA members

Pennsylvania insurer partners with tango to grow home health access for MA members

By JOHN ROSZKOWSKI | January 9, 2026

Independence Blue Cross has joined forces with a post-acute management services company to improve access to home health services for more than 118,000 Medicare Advantage (MA) members in Pennsylvania.

The Pennsylvania-based insurer announced Tuesday it is partnering with tango, a leader in post-acute benefit enablement services, to manage post-acute care for MA members, particularly home-based care, with the goal of improving patient outcomes, improving efficiency and reducing unnecessary hospital readmissions.

In the Independence Blue Cross service area, which covers Philadelphia and southeastern Pennsylvania, tango has relationships with over 300 home health agencies, with more than two-third of those agencies in a value-based relationship with the company, according to Brian Lobley, CEO of tango. He said the company works to facilitate speedy referrals for home health care to these agency partners once patients are discharged from hospitals.

“We are really prioritizing on getting patients home as soon as possible,” he told McKnight’s Home Care Daily Pulse. “We think that’s the best place for them to recover.”

In addition to partnerships with health insurers in Pennsylvania, tango also has partnerships with other health insurers and home health agencies in Arizona, Colorado, New Mexico and Nevada, serving approximately 950,000 MA members in those four states. It also partners with WellSky to provide comprehensive post-acute care solutions to approximately 185,000 members in Ohio, Texas and Oregon, and hopes to extend its reach into Michigan and Tennessee over the next few months.

From a home health care perspective, some of the benefits of partnering with tango include faster referrals to skilled home health providers, which leads to fewer delays, lower readmission rates, improved care, enhanced patient satisfaction and potential cost savings, according to Lobley.

Ensuring a smooth transition from the hospital to a home-based environment is critical to patient safety and reduces costly hospital readmissions, which cost about $18,000 each, he noted. “If we’re able to avoid that, it’s a pretty significant savings,” he said.

The partnership between tango and Independence Blue Cross began in May, and initial findings from the collaboration have been positive.

“We have a 97% patient satisfaction rate, and of our qualified referrals, we have placed 100% of those with a home health agency within two days of receiving a referral,” Lobley said.

Richard Snyder, MD, executive vice president and chief operating officer at Independence Blue Cross, said “healing at home is a proven way to help patients feel better physically and maintain a better quality of life.”

“Home is where our members want to recover, and we’re committed to making that transition as seamless as possible,” he said in a statement about the partnership. “Not only because it’s their preference, but because time and again, it has shown to lead to better outcomes — even compared to the most advanced hospital settings.”


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Independence Blue Cross Taps tango To Scale Value-Based Medicare Advantage Home Health Network

Independence Blue Cross Taps tango To Scale Value-Based Medicare Advantage Home Health Network

By Morgan Gonzalez | January 6, 2026

Pennsylvania health insurer Independence Blue Cross (IBX) has partnered with post-acute benefit enablement company tango to expand access to home health care through value-based reimbursement arrangements.

The partnership, announced on Tuesday, is designed to lower readmission rates and total cost of care by building IBX’s home health network for its Medicare Advantage members.

“Our whole model is to drive timely home health access, because we believe that reduces the total cost of care in a post-acute setting,” Brian Lobley, CEO of tango, told Home Health Care News. “Our objective really is at discharge, to get someone who’s qualified for [skilled home health into their homes] as fast as possible. We believe that we shorten that duration.”

Phoenix, Arizona-based tango is a managed service organization that partners with health plans to enable post-acute care for Medicare Advantage and Medicaid dual enrollees. The company provides utilization management services and aims to take full risk with its reimbursement agreements, Lobley said.

The partnership, launched in May, has been in a transitional period, Lobley said, in which the company works with hospitals and providers to inform referral parties and home health agencies that tango will act as the payment mechanism, managing referrals and fielding claims.

“It takes 60 to 90 days, about a quarter, to get the model in,” Lobley said. “We do a ton of education beforehand, start 60 days before go live, but then we are doing a lot of retraining throughout first and second quarter so we can get the model where it’s pretty seamless and working directly with tango.”

Early data from the program found 100% of qualified referrals for IBX Medicare Advantage members were placed with a home health agency within two days of tango receiving the referral, with a 97% member satisfaction rate, according to the company.

When working with home health agencies, tango pays providers a set rate, measures the readmission and emergency room rates in the post-acute setting and shares some of the savings from lower readmission rates.


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Independence Blue Cross, tango partner on home health services

Independence Blue Cross, tango partner on home health services

By Diane Eastabrook | January 6, 2026

Independence Blue Cross and tango have teamed up to help 118,000 Medicare Advantage members in Pennsylvania get quicker access to home health services.

The partnership between insurer and the post-acute management services company aims to reduce hospital readmissions by ensuring Independence members receive in-home post-acute care within 48 hours of a hospital discharge, the companies said in a Tuesday news release.

The Centers for Medicare and Medicaid Services has raised red flags about the potential impacts of delayed access to home healthcare, especially to patients in low-income areas.

tango has value-based contracts with home health companies such as Enhabit Home Health and Hospice, Bayada Home Health Care and Vital Caring Group. It acts as a middleman by contracting with providers, qualifying patients for home-based care and assigning services to the most appropriate post-acute provider, said CEO Brian Lobley.

tango has partnerships with other health insurers in Pennsylvania as well as in Arizona, Colorado, Nevada, New Mexico, Ohio, Texas and Oregon. Lobley said the company plans to expand to Michigan and Tennessee in the next few months.

Independence Blue Cross is one of the largest insurers in southeastern Pennsylvania.


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Independence Blue Cross builds on its strong network of skilled home health services through new work with tango

Independence Blue Cross builds on its strong network of skilled home health services through new work with tango

Collaboration gives IBX Medicare Advantage members even more options for care when moving from the hospital to their home

PHILADELPHIA, PA (January 6, 2026)Independence Blue Cross (IBX) has teamed up with tango, a leader in providing post-acute benefit enablement services, to build on the strong network of skilled home health options it offers Medicare Advantage members. The work IBX and tango are doing together could enhance the experience that up to 118,000 IBX Medicare Advantage members have when they leave the hospital and continue their care at home.

“Healing at home isn’t just comforting, it’s a proven way to help patients feel better physically and maintain a better quality of life,” said Dr. Richard Snyder, executive vice president and chief operating officer at Independence Blue Cross. “This is especially true for adults 65 and older. Home is where our members want to recover, and we’re committed to making that transition as seamless as possible. Not only because it’s their preference, but because time and again, it has shown to lead to better outcomes—even compared to the most advanced hospital settings.”

According to the Medicare Payment Advisory Commission, nearly 3 million traditional Medicare members received home health services nationwide in 2023. tango’s technology helps meet this growing need for skilled home health services by identifying patients with complex conditions in real time as they leave the hospital. This enables faster referrals to skilled home health providers, which leads to fewer delays, lower readmission rates, improved care, and enhanced patient satisfaction.

“Today’s announcement shows Medicare Advantage plans are eager to leverage tango’s platform to improve speed to care and lower costs at a time when health costs continue to increase and plans are under increased scrutiny,” said Brian Lobley, tango CEO. “Unlike traditional tools, like prior authorization, tango’s model drives provider collaboration with health plans and delivers more efficient, better care.

Early results from IBX and tango’s work together are positive. They show that 100 percent of qualified referrals for IBX Medicare Advantage members have been placed with a home agency within 2 days of tango receiving the referral, achieving a 97 percent member satisfaction rate.

About Independence Blue Cross
Independence Blue Cross is the leading health insurance organization in southeastern Pennsylvania. For more than 85 years, we have been enhancing the health and well-being of the people and communities we serve. We deliver innovative and competitively priced health care products and services; pioneer new ways to reward doctors, hospitals, and other health care professionals for coordinated, quality care; and support programs and events that promote wellness. To learn more, visit ibx.com. Connect with us on Facebook, LinkedIn, and Instagram. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.

About tango
tango is a leader in post-acute benefit enablement services, empowering patients to remain in their homes as they receive quality healthcare. tango provides value-based care enablement platforms for payors, risk-bearing entities and providers to more collaboratively serve Medicare Advantage, Managed Medicaid and dual-eligible populations. The result is higher quality care, improved access, better patient outcomes, reduced total cost, enhanced Stars performance and administration simplification.

Contacts:
David Pittman
tango
david@pittmanpolicy.com

Diana Quattrone
Independence Blue Cross
Diana.Quattrone@IBX.com

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Healthcare veteran David Wilkinson to join tango as Chief Financial Officer

Healthcare veteran David Wilkinson to join tango as Chief Financial Officer

PR Newswire | October 1, 2025

tango, a leader in post-acute care benefit enablement services, today announced the addition of David Wilkinson as Chief Financial Officer. Wilkinson will oversee tango’s financial operations and play a key role in supporting the company’s growth.

“David has a wealth of healthcare management and finance experience and is widely recognized for his contributions toward building value-based care companies,” tango CEO Brian Lobley said. “His knowledge in startup and growth-stage healthcare companies will add valuable experience and perspective as we continue to expand our services nationwide. We are thrilled to welcome David to our team.”

“One of the many things that sets tango apart in post-acute care is our ability to attract and retain top talent,” tango Board Chairman Nick Loporcaro said. “David knows how to match innovative approaches against high standards of care in an evolving healthcare landscape.”

tango works with national and regional health plans, including downstream at-risk entities that serve Medicare Advantage, Managed Medicaid and dual-eligible populations. As part of tango’s Midwest growth strategy, the company partnered with Pennsylvania-based Medicaid provider AmeriHealth Caritas earlier this year. The partnership will improve access to quality care and ease the post-acute transition process for thousands of Pennsylvania patients.

The Vistria Group, a middle market private investment firm that seeks to deliver both superior financial returns and meaningful impact, completed its investment in tango (formerly Professional Health Care Network) in March 2022. The partnership has allowed tango to grow its footprint and expand its strategic partnerships, platform capabilities and impact — often for patients dealing with highly complex medical needs.

“Post-acute and home-based care is an essential sector to improve healthcare outcomes across the U.S.,”  Wilkinson said. “tango’s work elevating value-based care is setting a new standard in this space. We share the mission of serving some of our nation’s most vulnerable populations with compassion and dignity and I’m excited to join tango and support its next phase of growth.”

Wilkinson brings more than 15 years of experience in finance and healthcare management and most recently served as Chief Financial Officer of DispatchHealth, a leading provider of high-acuity, in-home medical care for people experiencing serious health concerns. At DispatchHealth, he played a key role in scaling the company’s core offerings and driving expansion into the Hospital at Home segment through the acquisition of Medically Home. This expansion enabled the company to help more patients avoid unnecessary emergency room visits, hospital readmissions, inpatient starts, and skilled nursing facility admissions.

He previously worked at Russell Street Ventures, where he helped grow Main Street Health, a value-based healthcare company serving rural Medicare patients, and CareBridge, a value-based healthcare company that supports Medicaid-eligible individuals receiving home and community-based services. Prior to these roles, he was part of the leadership team at Landmark Health, a value-based house call provider for chronically ill patients acquired by Optum in 2021.

Wilkinson earned his MBA in Healthcare Management from The Wharton School at the University of Pennsylvania.

He will succeed outgoing CFO Kirk Stanley following a structured transition period to ensure continuity. Stanley is a veteran of health plan operations, value-based care solutions, condition management and technology-enabled services and was instrumental in guiding tango through several phases of growth while maintaining high-quality care delivery amid the complexities of a highly regulated industry.


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tango Partners With AmeriHealth Caritas To Enable Post-Acute Home Care In New State

tango Partners With AmeriHealth Caritas To Enable Post-Acute Home Care In New State

By Audrie Martin | August 6, 2025

tango, a provider of post-acute care benefit enablement services, has entered the Pennsylvania market through a partnership with AmeriHealth Caritas, a national provider of Medicaid managed care.

This collaboration allows tango to support the delivery of skilled home health care to Medicare Advantage (MA) dual-eligible special needs plan (D-SNP) members in Pennsylvania. The partnership marks a major advancement in improving post-acute care for dual-eligible members in Pennsylvania, according to the company.

“By combining tango’s data-driven, fully delegated home health platform with AmeriHealth’s local expertise and commitment to value-based care, we’re able to create a more seamless, coordinated experience for patients transitioning from an acute or post-acute episode to home,” tango CEO Brian Lobley told Home Health Care News. “This collaboration enables timely and appropriate referral placements, reduces avoidable readmissions and leverages real-time in-home data to support proactive care management tailored to the needs of Pennsylvania’s dual-eligible population.”

Based in Phoenix, tango offers value-based care enablement platforms for payers, risk-bearing organizations and providers to collaborate more effectively in serving MA, managed Medicaid and dual-eligible populations.

AmeriHealth Caritas, based in Newton Square, Pennsylvania, operates in 13 states and the District of Columbia, offering Medicaid, Medicare, Children’s Health Insurance Program (CHIP) and Health Insurance Marketplace coverage through managed care, pharmaceutical benefit management, specialty pharmacy and behavioral health services.

Several key challenges emerge when transitioning patients to home-based care, according to Lobley. One major challenge is the ongoing shortage of nurses and caregivers, which can limit provider capacity, especially in underserved areas. Even when patients are clinically suitable for home-based care, a lack of available staff can delay or prevent care from starting on time.

Referral placement presents another challenge, Lobley said. Making sure that patients are paired with the appropriate home health provider is crucial. Delays in this step can cause slower care initiation and missed chances for early intervention. This is particularly vital after a hospital or facility stay, when prompt follow-up is needed to keep patients stable at home.

“Our platform addresses these challenges by enabling real-time, upstream referral management integrated directly into acute family electronic medical records, helping to ensure timely and appropriate placements, even in harder-to-serve areas,” Lobley said. “Our network model also supports more timely starts of care, which is key to helping members achieve better outcomes post-discharge. In parallel, our dedicated care model and value-based provider network help alleviate administrative burdens and focus clinical resources where they’re needed most.”

This coordinated approach improves readmission rates and helps cut unnecessary emergency visits, leading to better outcomes and lower total care costs, he noted.

The platform improves coordination among payers, providers and risk-bearing entities by serving as an integrated infrastructure that combines technology, data, clinical services and network operations across the post-acute ecosystem, according to Lobley.

“Our vision for the future of post-acute care within Medicaid-managed care is to expand our impact across the entire post-acute continuum, while maintaining a focus on enabling recovery and continuous care at home,” Lobley said.

Lobley said the company is exploring new solutions and partnerships aimed at creating a more integrated experience that supports seamless transitions and higher-quality in-home care. The company is also investing in enhanced analytics.

“Given the vulnerability of the Medicaid population, our focus is on creating solutions that not only improve care delivery but also allow us to intervene earlier and more effectively,” Lobley said.


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tango Partners with AmeriHealth Caritas to Optimize Home Healthcare in Pennsylvania

tango Partners with AmeriHealth Caritas to Optimize Home Healthcare in Pennsylvania

PR Newswire | August 5, 2025

With growing demand for in-home care, the partnership between industry leaders will increase access, improve quality of care and ease the post-acute transition process for thousands of new Pennsylvania-based patients.

PHOENIX, Ariz. tango, a leader in post-acute care benefit enablement services, has entered the Pennsylvania market, the first of several new growth opportunities launching in 2025. In partnership with AmeriHealth Caritas, a national leader in Medicaid managed care, tango is now facilitating the delivery of skilled home health care to Medicare Advantage Dual Eligible Special Needs Plan (D-SNP) members in the Keystone State.

This collaboration helps patients safely recover in the comfort of their own homes while enhancing access to high quality skilled home health care. Enablement of the home, often the patient’s preferred site of care for recovery following an acute event, is a key focus of tango’s mission, honoring patient preferences while reducing avoidable readmissions and emergency department utilization.

“Our goal is to transition patients to a home setting as seamlessly as possible by creating and helping to ensure post-acute care plans that coordinate their unique care needs and focus on enabling the home as a place that supports superior outcomes and quality during the patient’s recovery,” said Brian Lobley, tango CEO. “Both tango and AmeriHealth Caritas understand that good outcomes happen when patients remain the focus of everything we do. By improving access to home-based care — particularly for Dual Eligible plans — we help ensure timely services, better outcomes, and lower costs of care. It’s an important reason this partnership is a win-win.”
tango is the largest independent, risk-bearing, post-acute benefit enablement solution in the marketplace. The company’s solutions go beyond utilization management to solve critical access to care issues, improve outcomes and reduce costs for health plans. Headquartered in Phoenix, tango works with national and regional health plans, including downstream at-risk entities that serve Medicare Advantage, Managed Medicaid and Dual-Eligible populations.

"tango is a leader in driving positive outcomes across home-based care, and we are excited to partner to help ensure our members have improved access to comprehensive, high-quality skilled home health services, a growing demand across the country," said Chris McDade, president of Medicare Markets at AmeriHealth Caritas. “Our synergy with tango emphasizes our shared purpose of helping our members live healthier, fuller lives.”


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HHCN Future Leader: Michael Martin, VP, Network Management

HHCN Future Leader: Michael Martin, VP, Network Management

By Andrew Donlan | October 11, 2024

HHCN Future Leaders

The Future Leaders Awards program is brought to you in partnership with Homecare Homebase. The program is designed to recognize up-and-coming industry members who are shaping the next decade of home health, hospice care, senior housing, skilled nursing, and behavioral health. To see this year’s Future Leaders, visit https://futureleaders.agingmedia.com/.

Michael Martin, VP of Network Management at tango, has been named a 2024 Future Leader by Home Health Care News.

To become a Future Leader, an individual is nominated by their peers. The candidate must be a high-performing employee who is 40 years old or younger, a passionate worker who knows how to put vision into action, and an advocate for seniors, and the committed professionals who ensure their wellbeing.

Martin sat down with Home Health Care News to discuss how reimbursement structures can positively change the future of home health care.

What drew you to this industry?
My mother has worked for post-acute and home health companies for several decades. I was exposed to that at a very early age.

So when I came of age and was able to come around her office, I got a chance to get additional exposure that way. I always had just an understanding of the health care industry, specifically the post-acute industry, through her. After college, I kind of experimented in sales and a few other industries, but I just fell back on what I knew, which was home health. And so my first job, my first real salary position, was working for a home health company. And my career took off from there.

What’s your biggest lesson learned since starting to work in this industry?
The biggest lesson that I’ve learned is that if you are wanting to transform the way providers service their members, I think you have to take a hard look at how they’re reimbursed.

Sitting on this side, where I oversee a network of providers, it’s really important that the way we reimburse providers shifts behaviors towards outcomes versus anything else. I learned that lesson working for VillageCare, where I oversaw their bundled payment program, and I just watched how that transformed the entire facility. I helped manage that program on their behalf, and at the time, I think they were managing about 11 bundles.

And you just saw how a capitated payment model, where you’re taking full risk, changes things. You see discharge, length of stay drop. You see partnerships in the community improve, things like starting the discharge planning process at the point of admission became a familiar sight. And it improved outcomes in a major way.

If you could change one thing with an eye toward the future of home health care, what would it be?
I would change the way providers are reimbursed. If I could, I would orient them all to ideally a full-risk arrangement, and at the very least, an upside arrangement, where they’re getting bonuses based on the value that they’re creating.

In a word, how would you describe the future of home health care?
Bright.

What quality must all Future Leaders possess?
I think it’s multifaceted, but I would say patience and empathy, those are incredibly important. It’s important that we have diverse backgrounds. I think that although the future is bright, we live in a very fragmented environment. And I think that just health care in general is very complicated for the common person. It’s also very dynamic and complicated to health care professionals.

It’s changing all the time, and if you get too lax, you get left behind. Leaders that are at the forefront of this, that are able to keep up, and frankly, pave new paths, have to have the patience to bring everyone else up to speed. And part of that is being empathetic about not only your team, but your clients, your partners in the community – putting yourself in their shoes. That’s vital for any sort of innovation.

To learn more about the Future Leaders program, visit https://futureleaders.agingmedia.com/.


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Patients

“Robotic-based” Home Care is Actually More … Human

“Robotic-based” Home Care is Actually More … Human

By Raman Padmanabhan | July 10, 2024

Patients


Woven into the deepest strands of healthcare’s DNA is the word - human. From the immaculate invention of penicillin to cutting edge transplants, decade upon decade, millions and millions of caregivers have come and gone. It all comes back to the visceral want of preventing pain and providing relief to fellow humans. Healthcare is an art, in many ways the kindest of acts we bestow upon the human race.

But what if “human” is facing a daunting potential foe? An emotionless, silicon and titanium one? While at first blush it may seem that way…AI is actually going to make care, particularly in-home care, more…human.

In 2023, AI crashed into the general lexicon…becoming one of the hottest and most debated topics. Nvidia’s stock blasted through the roof, you couldn’t go five minutes in the corporate world with someone talking about AI-strategy. Halfway through 2024, AI shows no signs of slowing. It will likely be bestowed Time Magazine’s ‘Person of the Year’. While AI technology is nothing new, including in healthcare, its front-page cacophony is rivaled only by say, Taylor Swift.

But, while AI was a niche use case a decade ago, five years ago even, and people viewed it as a far-away technology akin to self-driving cars, eVOLTs etc. It is here, in full force today. Whether we like it or not.

There are two potentially competing narratives being shouted across the healthcare continuum.

On one hand…care has devolved to become cold, dollar-driven, quick and assembly line like and lost the aforementioned human touch infused into its essence. There is a huge rallying cry to enable patients to feel more human, with more humane care. This is vividly visible in the growing trend of in-home care and aging in place. “Home is where the heart is” and other euphemisms depict the space we hold most sacred in our lives…home. That’s where we want to have preventative and post-acute care…not endless revisits to the time-consuming hospital system. There are plenty of documented case studies proving the point that patients receiving healthcare at home experienced lower risk of long-term care admission including depression and anxiety. The psychological and emotional support of the home environment in the presence of their loved ones offers an unparallel advantage of comfort that cannot be achieved in a hospital care setting.

On the other hand, there is the AI-tsunami. All the automation that’s going to enlighten the healthcare industry, if you ask proponents, or make matters worse to the naysayers. Regardless, every corner of healthcare is dancing with, exploring, and implementing AI in some capacity as we speak.

Is it possible to be pro-human and pro-tech at the same time when it comes to our healthcare?
Traditional AI applications are immensely useful to analyze patient data, identify patterns, and inform care decisions. This technology enhances care delivery by providing clinicians with actionable insights and decision support tools. But the ongoing evolution of generative AI is a bit different. While traditional AI plays a crucial role in healthcare, concerns regarding regulatory compliance and maintaining patient trust necessitate a cautious approach to adopting generative AI technologies.

Here is one use case. Data-driven insights generated through AI and machine learning enable home health care providers to optimize care pathways and personalize treatment plans for individual patients. In today's healthcare landscape, data transcends traditional acute care settings and permeates throughout the entire continuum of care, including skilled nursing facilities (SNFs), inpatient rehabilitation facilities (IRFs), long-term acute care hospitals (LTACs), and home health agencies. Recognizing the multifaceted challenges faced by the industry—ranging from care accessibility and quality to cost efficiency—it's imperative to harness the power of data across this continuum. By leveraging data analytics, we can optimize patient care journeys, improving both the quality and accessibility of care while simultaneously mitigating the cost burden. For instance, facilitating swift transitions from acute care settings to home environments not only enhances patient comfort but also reduces the likelihood of hospital readmissions, thereby contributing to overall cost containment efforts.

AI is a perfect assistant, but it can’t be the end all be all.

The preservation of human touch in healthcare, even as technology advances, is absolute. While AI enhances decision-making and efficiency, human involvement remains essential for empathetic patient care and building trust between clinicians and patients.

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