Independence Blue Cross builds on its strong network of skilled home health services through new work with tango
Collaboration gives IBX Medicare Advantage members even more options for care when moving from the hospital to their home
PHILADELPHIA, PA (January 6, 2026) – Independence Blue Cross (IBX) has teamed up with tango, a leader in providing post-acute benefit enablement services, to build on the strong network of skilled home health options it offers Medicare Advantage members. The work IBX and tango are doing together could enhance the experience that up to 118,000 IBX Medicare Advantage members have when they leave the hospital and continue their care at home.
“Healing at home isn’t just comforting, it’s a proven way to help patients feel better physically and maintain a better quality of life,” said Dr. Richard Snyder, executive vice president and chief operating officer at Independence Blue Cross. “This is especially true for adults 65 and older. Home is where our members want to recover, and we’re committed to making that transition as seamless as possible. Not only because it’s their preference, but because time and again, it has shown to lead to better outcomes—even compared to the most advanced hospital settings.”
According to the Medicare Payment Advisory Commission, nearly 3 million traditional Medicare members received home health services nationwide in 2023. tango’s technology helps meet this growing need for skilled home health services by identifying patients with complex conditions in real time as they leave the hospital. This enables faster referrals to skilled home health providers, which leads to fewer delays, lower readmission rates, improved care, and enhanced patient satisfaction.
“Today’s announcement shows Medicare Advantage plans are eager to leverage tango’s platform to improve speed to care and lower costs at a time when health costs continue to increase and plans are under increased scrutiny,” said Brian Lobley, tango CEO. “Unlike traditional tools, like prior authorization, tango’s model drives provider collaboration with health plans and delivers more efficient, better care.
Early results from IBX and tango’s work together are positive. They show that 100 percent of qualified referrals for IBX Medicare Advantage members have been placed with a home agency within 2 days of tango receiving the referral, achieving a 97 percent member satisfaction rate.
About Independence Blue Cross
Independence Blue Cross is the leading health insurance organization in southeastern Pennsylvania. For more than 85 years, we have been enhancing the health and well-being of the people and communities we serve. We deliver innovative and competitively priced health care products and services; pioneer new ways to reward doctors, hospitals, and other health care professionals for coordinated, quality care; and support programs and events that promote wellness. To learn more, visit ibx.com. Connect with us on Facebook, LinkedIn, and Instagram. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
About tango
tango is a leader in post-acute benefit enablement services, empowering patients to remain in their homes as they receive quality healthcare. tango provides value-based care enablement platforms for payors, risk-bearing entities and providers to more collaboratively serve Medicare Advantage, Managed Medicaid and dual-eligible populations. The result is higher quality care, improved access, better patient outcomes, reduced total cost, enhanced Stars performance and administration simplification.